What is Identity Verification?
Makara uses identify verification in order to comply with KYC (Know Your Customer) regulations. KYC is a way of identifying and confirming that a customer is who they say they are. It’s a multi-step process that helps to prevent the creation and use of fraudulent accounts.
What if I’m having trouble verifying my identity?
When filling out your information, make sure that your name matches your legal name on your ID and the information you provide is free of typos. Contact us if the information entered is accurate, but you still cannot pass verification.
Why am I being asked to go through Identity Verification?
As an SEC registered financial services company, Makara is required to identify the users on our platform. Per the Makara Terms of Service, we require all customers to verify their identity to using our service.
How do I get started with Identity Verification?
To get started with verification, download the Makara app on your mobile device and sign up. Our app will walk you through the verification process.
What if I don’t complete Identity Verification?
If you don’t verify your identity you will not be able to open an account. Makara will help you in any way that we can to ensure you can verify your identity.
What does Makara do with my information?
We collect necessary information to allow our clients to use our products and services. This primarily includes data collection that is mandated by law—such as when we must comply with anti money laundering laws, or to verify your identity and protect you from potential fraudulent activity. We may also collect your data to enable certain services, improve our products, and keep you notified of new developments (based on your preferences). We do not, and will not, sell your data to third parties without your consent.
Read more about Data Privacy at Makara HERE.