We are here to help. Complete a request for email support here.
Makara's team of client service specialists are available 24/7 by email in the event you can’t find your answer in our Help Center. General requests are typically answered within 24 hours, but some requests require significant research that may delay our response to you.
When emailing Makara please be as detailed as possible, including screenshots that display your issue. For security purposes, please email us from the email address with which you registered your account.
Makara uses social media (Twitter, Facebook, YouTube, etc) to provide status updates regarding products and services. For security and privacy reasons, we're unable to assist with account-specific issues via social media. Please submit an email request for inquiries specific to your account.
Chat instantaneously with a member of our client services team between 10AM and 9PM EST using the yellow chat widget in the Help Center.