Contact Us

We are here to help. Email us at for support.

Makara's team of client service specialists are available Monday through Friday from 9 am till 6 pm EST, in the event you can’t find your answer in our Help Center. General requests are typically answered within 24 hours, but some requests require significant research that may delay our response to you.

When emailing Makara please be as detailed as possible, including screenshots that display your issue. For security purposes, please email us from the email address with which you registered your account.

Social Media

Makara uses social media (Twitter, Facebook, YouTube, etc) to provide status updates regarding products and services. For security and privacy reasons, we're unable to assist with account-specific issues via social media. Please send an email to for inquiries specific to your account.